The media/key should come from a previously licensed product from the OEM or retail channel." "Use genuine Windows media and a corresponding product key for the version of Windows that is eligible for downgrade. Honestly it appears to me that the operators are making a self/different interpretation of real Microsoft Downgrade Rights, especially on the follow statement: We have a brand new laptop we need to deliver to an important client and we are stuck in this process which we did already dozens of times. This is the first time this happens, we have already done multiple downgrades of Windows 8 and Windows 10 using this same Retail media/Cdkey and never have any issue since 2013! The last successful downgrade was about last month.Ĭan you please confirm if this is true? And please help us? They tell us we need to have Windows 7 Pro OEM Media/Cdkey to downgrade the Windows 10 Pro OEM. The activation center operator in Portugal doesn't allow us to downgrade a Windows 10 Pro OEM to Windows 7 Pro Retail Media/Cdkey. Hi we are trying to downgrade Windows 10 Pro to Windows 7 Pro but not success.
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